Privacy Policy

Last Updated: December 14, 2024

This Privacy Policy describes how Verba ("we', "us', or "our') collects, uses, and shares your personal information when you use our service.

1. Information We Collect

1.1 Information You Provide

When you use Verba, you may provide us with the following information:

• Account information (email address, name, password)
• Profile information
• User Content (notes, documents, and other content you create or upload to the Service)
• Payment information (processed by our payment provider)
• Communications with us (support requests, feedback)

1.2 Information Automatically Collected

We automatically collect certain information when you use our Service:

• Device information (browser type, operating system, device identifiers)
• Usage information (pages visited, features used, time spent)
• Log data (IP address, access times, referring URLs)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your transactions and manage your subscriptions
• Provide AI-powered features such as backlink suggestions and document recommendations
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. AI Processing

Our Service uses artificial intelligence, powered by Google Gemini API, to provide features such as:

• Automatic and semi-automatic backlink suggestions
• Related document recommendations
• Content embeddings for similarity analysis

When you use these AI features, portions of your content may be processed by Google's AI services in accordance with Google's privacy policies. We do not train AI models on your personal data.

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers who help us operate the Service:

• Supabase: Database hosting and authentication services
• Google (Gemini API): AI-powered features and natural language processing
• Polar: Payment processing and subscription management
• Hosting providers: Infrastructure and content delivery

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes.

User Content may be retained for a period after account deletion to facilitate recovery options.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured format
• Objection: Object to processing of your personal information
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us through our support channels.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Service.

We use the following types of cookies:

• Essential Cookies: Necessary for the Service to function properly
• Analytics Cookies: Help us understand how users interact with the Service
• Preference Cookies: Remember your settings and preferences

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. GDPR Compliance

If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing your personal information includes:

• Contract: Processing necessary to provide the Service you requested
• Consent: You have given consent for specific processing activities
• Legitimate Interests: Processing necessary for our legitimate business interests
• Legal Obligation: Processing necessary to comply with legal requirements

14. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our support channels.